At urbangentz, powered by HighLogic Tech, we value your privacy as much as we value your trust. Your personal information matters, and we treat it with complete care and responsibility. Every bit of data you share helps us serve you better and ensure your online shopping journey feels safe and reliable.  

In this policy, “we,” “our,” and “us” refer to HighLogic Tech, while “you,” “your,” and “users” refer to anyone who browses or buys from urbangentz. This document explains how we collect, use, and safeguard your personal data. By staying on our website, you agree to the terms outlined here. If you’re uncomfortable with any part of it, we recommend discontinuing use of the platform.  

Information We Collect  

To offer a more personalized shopping experience, we collect certain details from you, including:  

Personal Information:  

• Your name, contact number, and email address    
   
• Billing and shipping details    
   
• Payment details to process your purchases safely    
   

Browsing & Interaction Data:  

• Information about how you use our site, such as your previous orders and browsing habits    
   
• Data on how you move between pages and interact with products    
   

Device & Technical Information:  

• IP address, browser type, and device version    
   
• Location access, if you grant permission    
   
• Technical data that helps maintain platform performance and reliability    
   

Cookies & Analytical Tools:  

• Cookies and similar tools that personalize your browsing session    
   
• Features that help recommend items based on your interests    
   

How We Use the Information  

We collect and process your information to:  

• Fulfill Orders and Provide Assistance: Complete your transactions and respond to your inquiries    
   
• Enhance Experience: Offer personalized recommendations and improve your browsing convenience    
   
• Send Updates and Offers: Share special deals or news, only if you’ve opted in    
   
• Ensure Platform Security: Protect against suspicious or fraudulent activities    
   
• Comply with Regulations: Fulfill our legal and compliance responsibilities    
   

Information Sharing  

We never sell or trade your personal information. We may, however, share it in limited and secure ways, such as:  

• With third-party partners who handle shipping, payments, or technical support    
   
• With legal authorities, if required for investigations or law enforcement    
   
• With business affiliates, only under strict confidentiality and for legitimate purposes    
   

Cookies and Tracking Technologies  

Our site uses cookies, tracking pixels, and related tools to analyze visitor behavior, enhance user experience, and provide personalized content. You can modify or disable cookie permissions anytime through your browser settings.  

Data Storage and Protection  

Your data is stored securely using SSL encryption, protected servers, and controlled access. While we follow strong safety protocols, it’s important to note that no online platform can guarantee total protection against all digital risks.  

Data Retention Period  

We keep your information for 8 to 12 months following your last interaction with our website unless the law requires it to be retained longer for legal, tax, or regulatory reasons.  

Your Rights and Control  

As our valued user, you maintain full control over your information. You can:  

• Review or update your stored details    
   
• Request deletion of your data (within legal boundaries)    
   
• Opt out of promotional messages anytime    
   
• Manage or block cookies directly through your browser    
   

Children’s Privacy  

Our platform is designed for users aged 18 years and above. We do not intentionally collect data from minors. If such data is found, we will remove it from our system without delay.  

Third-Party Services  

We may use third-party solutions such as payment gateways or external service providers to process your transactions. These entities follow their own privacy terms. We recommend reading their privacy policies before interacting with them.  

Policy Updates  

We may update or revise this Privacy Policy occasionally. Any changes will be reflected on this page, and your continued use of our website signifies your acceptance of the revised terms.  

Your Consent  

By accessing and using our site, you give your consent for the collection and handling of your information as described in this Privacy Policy.  

Contact Information  

For any concerns, clarifications, or feedback about your personal data, please contact us at: highlogictech@gmail.com